Privacy Policy — ONCE Autos US
Legal & Privacy

Privacy
Policy

Effective Date: June 1, 2026

Your Privacy Matters

At ONCE LLC, we are committed to protecting your personal information. This policy outlines exactly how we collect, use, and safeguard your data when you use our services or access our digital platforms.

Section 01

Information We Collect

We may collect the following types of data from you:

Personal Identification

Name, driver's license, government-issued ID, date of birth

Contact Information

Phone number, email address, and mailing address

Payment Details

Credit/debit card or payment platform information

Rental History

Vehicle preferences, past bookings, feedback

Location Data

Real-time GPS tracking (when applicable)

Device Info & Usage

IP address, browser type, cookies, session data

Section 02

How We Use Your Information

We use this data to:

  • Process reservations, payments, and rental agreements
  • Verify driver eligibility and identification
  • Provide customer support and notify you about booking updates
  • Enhance your user experience and personalize service
  • Comply with legal and insurance requirements

Section 03

Sharing Your Data

We do not sell your information.

However, we may share necessary data with:

  • Payment processors
  • Insurance providers and roadside service partners
  • Law enforcement or authorities when legally required
  • Technology and analytics service providers

All shared data is strictly limited to relevant purposes and protected under confidentiality agreements.

Section 04

Data Security

We take security seriously. Your data is protected with:

Secure Servers

Data Encryption

Access Restrictions

Only authorized personnel may access sensitive information.

Section 05

Your Rights

You have the right to:

Access and review your data
Request corrections or deletions
Withdraw marketing consent
Request data portability

To exercise your rights, contact us at:

[email protected]

Section 06

Cookies & Tracking Technologies

Our website uses cookies to improve functionality, analyze performance, and deliver personalized content. You may control cookie settings through your browser at any time.

Section 07

Updates to This Policy

We may update this Privacy Policy as needed. All changes will be posted on our website with a revised effective date.

Contact Us

Questions About Your Privacy?

Our team is happy to help with any privacy-related concerns.